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lieberma
10-15-2004, 06:45 PM
Alright, I am a flyboy who loves to fly.

I have so far taken 8 people up in my plane who have either never left terra firma or been in a GA (General Aviation) plane.

I own a 4 seat Beech Sundowner and I am looking for tips to ease the stress of a first time flight to a new passenger.

So far, this is what I do and I want to improve on what I do on the following! In ( ) are the "inside or technical terms)

I always insist on the first time passenger to do the preflight inspection with me. I try to relate how my inspection of the plane will in relationship to a car they may own. For example, one of my questions I will ask the first time passenger, is when was the last time they had physically walked around their car to see if their tires were properly inflated. So far, I have had everybody say no to that question. I then say, this is why this airplane we are getting on is safer then the car they drive.

After preflighting the outside of the plane, we get in the plane, and I explain what all the "basic instruments" do, where they are located. After sitting in the plane, and explaining the bits and pieces of parts that I will move, pull and push, I then explain that the airplane goes through a three part inspection and the first part was inspecting the outside. Of course, I show them how to use the seatbelts, sunvisor, airvents and so on.

I explain that if anything fails on the three part inspection, we don't fly, no ands ifs or buts about it. I tell my first time passenger, that I would rather dissapoint you on the ground then in the air. Knowing that I am putting safety first and foremost, I am hoping this is easing their minds about the safety of our flight. I use a "checklist" and I explain this checklist is to ensure that I don't forget anything to compromise the safety of the flight.

After starting up the engine, I explain how the airplane is steered, for those that don't know, it is steered by your feet, NOT the "wheel" (yoke) that sits in front of you. I then explain that we will go to the end of the runway (taxi), test the engine and re-test the moveable parts of the outside of the airplane. On testing the engine (runup), it is required that I add power with the brakes on. I explain that I am testing the spark plugs (mags), testing the carberator (heat) and listening for any unusual noises. I explain the plane will not take off while I am holding the brakes. After everything passes, I explain this ends part two of the inspection.

Part three of the inspection is testing the control parts, where I move the "wheel", checking the wings (aileron), the tail parts (rudder and elevator) and so on. I show the passenger what happens when I move parts, and ask them to see what's happening with the wings, and tail. After I moved, jiggled, pushed and pulled all control parts and everything passed, I then explained that we are ready for take off. I explain all the speeds of the plane before we take off so they can hopefully relate how it feels in relationship to their car.

One of the best parts of taking a first time passenger up is that they get to hear the air traffic controllers over the radio, and I explain to them that WE ARE JUST AS IMPORTANT as the Southwest Flights, Deltas and so on. I explain to the passenger they will hear them talk to the same person I am talking to. They always will ask, can the air traffic controllers hear us, and I say no, they cannot hear us unless I am pushing a button to talk outside the airplane.

I try to take off on a gentle climb rather then the normal climb rate. I try to make my turns very shallow. I try to take the first time passenger over their house. I also try to fly when the sun is setting since that is when the air is most smoothest.

When it comes to landing, I explain that I will be using parts of the plane they have not seen, so I try to expain in plain English that I will be using the "air brakes" (Flaps) to slow the airplane down, and that it will get much quieter then the climb and cruise flight (I have to reduce the power of the engine to come down!). I had one passenger, that thought I had turned off the engine as it does make that much difference in sound level. She also had troubles understanding that even though it got quieter, the plane could still fly.

On landing, I explain to the passenger, that the back wheels will touch the ground first, and then the front wheel, and we will roll down the runway until the first turn off (taxiway).

So far, I have had nobody get airsick, as I do pick days where I knew it would be calm air (turbulence is predictable!!!) and the reactions were that I never expected it to be so fun or smooth.

Now that you have been on a "cyberflight" with me, is there anything I can do to improve the briefing of a new passenger.

If anybody is interested, I would be more then happy to post pictures of what it looks like from the front seat on a web page. I already have a website with some "front seat" views in the air and on approach to landing. I can post the URL if anybody would be interested.

Thanks for a great forum!

Allen

Passenger Mark
10-15-2004, 06:46 PM
Hey Allen,

Looks like you got the bases covered, ESPECIALLY having them do the pre-flight with you. If the commercial guys could do that with us... I am betting there would be NO fearful flyers!

I will think about it and see if I can come up with any other ideas.

Thanks,

Mark

WillFlyToDisney2
10-15-2004, 06:48 PM
Allen,

First of all: :welcome .

Its always great to have another pilot on the board. :ray Sounds like you really care about educating fearful flyers about how airplanes work and calming their fears. :airplane

I'd love to see the pictures. Post away!

Also, which airport do you operate from? :medplane

THANKS for the description of what you do to put the FOFer at ease. Knowledge is power!

Kelley

spleisher
10-15-2004, 06:48 PM
Allen,

Everything you do sounds really good and quite responsible. It's nice that you take the time to include your passengers in the flight experience to that degree. You know, I find that most pilots generally love what they do (the flying part at least) and like to share that love with others. You seem to do a good job at that! Do you go into the basics of flight at all with your newbie passengers? Bernoulli princple, etc.?

Barb is a flightinstructor and teaches aerobatics, so she may chime in and give you some really good thoughts.

We have a number of pilots here, so any one of them could give some real quality input....

And by the way....:welcome

Scott

MarcoAviator
10-15-2004, 06:52 PM
Good points all around Allen!

One thing I did (additional) to your "checklist" is that the first time I took my wife up I did't know how she would react to a GA plane.

She is (as I mentioned in other place) a block of granite when it comes to airliners, but the first time i took her up in a GA plane I didn't really know how she would react.

I told her that we were going to fly around the airport (1500 feet above the pattern altitude), so that if she felt scared or nervous I was going to be able to take the plane down within minutes.

I think this is important as it gives passenger a sense of control ... since at any time they can say "bring me back down" and down you go and in a few minutes they are back on the ground.

The airport (home) is right there within reach and this builds some "confidence" to take some baby steps away from it.

It worked with my wife but my wife is a tough nut to crack... I haven't taken anyone up that is afraid of GA planes yet. So I don't know if it would work with them.

Just my 2c

If anybody is interested, I would be more then happy to post pictures of what it looks like from the front seat on a web page. I already have a website with some "front seat" views in the air and on approach to landing. I can post the URL if anybody would be interested.

Thanks for a great forum!

Allen

I am interested

Passenger Mark
10-15-2004, 07:08 PM
Absolutely post them... here or at our web page, once it is up. And speaking of the new website, it will be up any day now!

xiknal
10-15-2004, 09:00 PM
Oh yeah! we would love to see the pix, Allen!

It sounds like you are being very thorough, creative, and conscientious when it comes to introducing nervous newbies to the delights of GA flying, and you have gotten some fine suggestions also.

Here's something I often do--whether for a newbie on a discovery flight or for a pilot who's elected to do spin training with me but just can't swallow that lump in the throat as we climb up to altitude.

I say, "I know that this is new territory for you, and you are probably a bit edgy about it, but I just want you to know that I am completely comfortable doing this and I will do my best to rub that comfort off on you". And then--because we're already rubbing elbows in that Cessna 152--I will rub on them with my left elbow, and we always both laugh when that happens. :lol And it really seems to help, as if it plants a post-hypnotic suggestion or a dose of body memory along with what I just said.

I find that as a spin instructor, I deal with nervous pilots all the time, and my best asset is just to continuously demonstrate my enjoyment and comfort with the maneuvers while being very sensitive and respectful about their needs, wishes, and feelings. :)

Barb

Bronze Elephant
10-16-2004, 06:08 PM
A very professional way to do it. I always started my flights with a friendly chat in the FBO with a safety brief and demonstation of same at the aircraft. Helps with the "what ifs". I reassured the pax that thet didnt have to remember everything as I was there. This is a very minor point as you seem to have the situation well under control. Keep up the good work

beaugest
10-16-2004, 08:13 PM
A good point Bronze. It goes along with the reassurance that Barb was talking about.
I think this is a great thread.
Just to add one moe thing---in Ray's book there was a part several people have mentioned. He talks about smells,sounds,etc. I think it's important to remember what is normal to you flying types may not be normal to the rest of us. How many FOF's have been ready to parachute out :handglide because of a burning smell that a pilot wouldn't think twice about...
So, it might help to anticipate sounds or smells that you know are normal but might scare someone else.

lieberma
10-16-2004, 11:15 PM
Hi all,

I really appreciate the welcome!!:woohoo

For those interested in some front row seats of a General Aviation plane, please go to bellsouthpwp.net/l/i/lieb...ation.html (http://bellsouthpwp.net/l/i/lieberman/aviation/aviation.html)

The top of the web page has pictures and the bottom of the web page has movie clips.

The pictures are some over my house and also of some sunsets. The magic of flying FOR ME is getting that front row seat to watch the sunset from the air. I have seen rainbows from the air.

The movie clips are the taxi and takeoff, enroute on a trip to New Orleans (I called it dancing with the clouds) and the last one is a landing at night. The movie clips are very small in size (1.4 megabytes) as my camera records to a floppy diskette.

Note, on the landing, you will hear that "dreaded stall horn". It sounds like a buzzer on the movie clip.

I explain to all my passengers, that sound will come on and we want to hear that stall horn just above the runway as we want the airplane to stop flying. The sound is "good news"!!!

After the plane lands, you can hear in the background, some clicking noise. That was me raising the air brakes (flaps) of the wings so the plane will stay on the ground.

For those interested, the stall horn actually starts sounding 12 mph before the plane will actually lose the ability to fly forward. So, from a pilots point of view, the best landing is when the stall horn sounds just before the wheels touch the ground.

I will get some inside pictures of my airplane so everybody can see what the instruments look like in the inside.

If I get some significant time, I will point out what instruments that are "important" to the first time passenger.

I fly out of Madison Mississippi. You can see lots of "insider" information about Madison at www.airnav.com/airport/KMBO (http://www.airnav.com/airport/KMBO)

For those interested about airports in general, you can go to www.airnav.com/ (http://www.airnav.com/) to get a "pilots view". Even though the text may contain some techy details, some of the pages include the airport and what it looks like from the air, which I find very cool!

Allen

lieberma
10-16-2004, 11:16 PM
Hey Mark,

Feel free to contact me at atlieb@bellsouth.net for any pictures you may need for your web page.

By all means, feel free to right click, save as from bellsouthpwp.net/l/i/lieb...ation.html (http://bellsouthpwp.net/l/i/lieberman/aviation/aviation.html) and post the images where ever you deem appropriate.

I am still learning the ropes of EZBoard and didn't want to willy nilly upload to incorrect places.

I am looking forward to seeing your web page, and contributing to whatever would help ease the fear of flying. Pictures do speak a 1000 words!!!

Allen