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View Full Version : From London to San Francisco and Back


Silverwing
04-06-2009, 03:12 PM
I did it! Whoo, what a great feeling.

The flight out happened on the 22nd of March and was tracked by my fiance as well as some lovely people here. Virgin Atlantic and in particular the pilots, were wonderful. I was allowed to meet all the pilots on the flight out and was even sat in the cockpit and shown what all the different systems were. I had taken some of my pills because I'd gotten myself in a bit of a pickle when I first reached the airport and was calming down by the minute. I got to my seat and made it my own by getting comfy and arranging everything in my hand bag so it was easy to reach.

My boss held my hand during takeoff, which was really smooth. The whole plane shuddered just after we left the ground which made me squeak but having asked the near by hostess I was told is was very normal and was just a bit of turbulance.

Once I was up in the air my heart rate finally started to decrease. I normally cry during takeoff but I was dry eyed and thankfully just a little shakey once we had leveled off. Understanding how the plane flew made the whole thing a lot less of an enigma so if you hate take off's as much as I do, go read up on how the plane works. It is super helpful.

For the first hour I tuned into virgins fear of flying channel which helped me calm down further. After that first hour I was starting to get bored. I couldn't watch a whole movie because my concentration was so scatty. Instead I watched a lot of tv shows that virgin had available which helped pass the time. My DS was also very helpful as a time sucker.

One of the pilots came back to see me about an hour before landing to tell me that it was likely to be a bit bumpy because of the wind but that the plane could take it easily and the pilot I'd met earlier was very good at landing in windy conditions. This made me feel so good. The landing itself was not actually too bad. I even felt pretty safe as we got closer to the ground, realising I was in a beast of a plane and it would take a lot to make something go wrong.

My week in San Francisco was ace and I would definately go again if I got the chance. My flight home came around far too quickly.

The flight back was a little different. Security in the States meant I wasn't allowed to see the pilot and I was branded a 'risk' by the woman at the gate. Telling a crying, shakey passenger that they might be dragged off the plane if they don't calm down...doesn't calm them down. Anyway, half a pizza later and a large gulp of water and I was steady enough to board the plane. The flight crew were lovely and made me feel at home. Take off was smooth although there was a lot of turning after we got in the air. The stewardess had pre warned me though so I was not too panicy.

My concentration levels were much better on the way home so I was able to watch a couple of movies all the way though which passed the time super fast. About half way through the flight an announcement came over our head phones that if we looked out the left of the plane, you could see the northern lights. At first a load of passengers rushed to the left hand side of the plane and I got scared that the plane would tip over. This never happened, in fact the plane stayed perfectly straight. After people had settled again I went and had a look for myself. WOW. It was so beautiful and I can't believe I got the chance to see them.

There was a bit of turbulance during both journeys but nothing to get worried about. I read in one thread here that someone just said to themselves 'it is comfort not saftey' during bumpy bits and I did the same. It was a really good way of getting through it.

Landing was a bit hairy coming into London. We were put in a holding pattern during our descent which was pretty smooth but the wings were constantly going up and down as we made our final approach which freaked me out a little bit. Once I was down I let out my breath and did a little jig in my seat. I was so proud that I'd flown both ways without a major panic attack. I don't know how much of that is due to the pills I was given, although I'm told I was given a very low dose, but none the less I am so glad that I did it. My new memory of flying is one of general calm and marvel at how silly I was being when I freaked out on my previous flights all those years ago.

Thank you so much to everyone here. If I hadn't found this forum I would have struggled and possibly not gone at all to San Francisco and missed out on one of the best adventures I've had in a long time. :grouphug:

CAflyer
04-06-2009, 03:22 PM
I have flet that shutter vibration feeling on take off too... everyone kinda looked around for a bit but everything was fine..good to know it happens often.

Sounds like it was a great flight. I keep wanting to take Virgin, they seem like a great company.

forcedtofly
04-07-2009, 12:08 AM
Sounds like you did very well, Silverwing! I'm so glad that you faced your fear and enjoyed your flights. It's great that the Virgin Atlantic pilots treated you so well, and that they have a fear of flying channel! I wish I could get that one on all my flights! I will definitely try Virgin Atlantic if I ever have the opportunity.

I'm sorry that you weren't treated as well in the US. That is why I have never told any staff or crew members about my fears. I'm always worried they're going to act like I'm crazy, when all I want is a few words of encouragement.

Anyway, congratulations on finding the strength and courage to get on your flights and conquer your fear. You did it, and I'm so happy that you had a great trip on top of it all. :thumbsup:

Barb-SAN
04-07-2009, 03:29 AM
For the first hour I tuned into Virgins fear of flying channel which helped me calm down further. After that first hour I was starting to get bored.

That's great that you had such a positive experience on your flight over. Yea for the pilots! That's amazing that one actually came back to reassure you during the flight.
Would you tell us more about the "fear of flying channel"? (I've never listened to it, or been on a plane that had it).
The flight back was a little different. Security in the States meant I wasn't allowed to see the pilot and I was branded a 'risk' by the woman at the gate. Telling a crying, shakey passenger that they might be dragged off the plane if they don't calm down...doesn't calm them down.Oh dear, I'm so sorry that you had that experience with the gate agent. Did you use the TF "Meet the Pilot" letter? What did you say to the gate agent that made her think you were a "risk"? I've met the pilots here in the U.S. numerous times, and never had a problem. The first couple times I used the letter from SOAR, and then later I've used the one from Taking Fight. Only once the gate agent seemed confused by the letter, so I gave it to the flight attendent later instead, and she let me meet the pilots.
I'm flying comfortably now, though still make a point to say "Hi" to the pilots if I have the chance. :blush:

Thank you so much to everyone here. If I hadn't found this forum I would have struggled and possibly not gone at all to San Francisco and missed out on one of the best adventures I've had in a long time. :grouphug:

Thank YOU for your flight report, and we're so happy that you had a grand adventure in San Francisco. Hope you will stick around on the board and encourage others now. :D

Oh, and what happened with the video games awards?

Silverwing
04-07-2009, 09:35 AM
The first thing I did was hand the gate attendent the letter. She looked at me and went 'what good would meeting the pilot do?'.
I was in tears and shaking like a leaf at this point which is when she told me that if I didn't calm down then I might be taken off the plane. Looking back, she was a bit like a drill sergent and obviously didn't have the patience for a snivelly little person like me. To be honest, when I first saw her (she was talking to a lost passenger) I thought she was a little gruff and wondered if I should give my letter to someone else. Should have trusted my gut!

Luckily the on board staff were very lovely and the head stewerd and the stewerdess in charge of my area of the plane came out and saw me in the gate lounge to have a little chat and reassure me. I had some food, took one of my pills and was allowed on first to get settled again. All of this calmed me down.

The fear of flying audio channel that the plane has is basically a calming channel. A guy talks about imagining yourself in a garden to lots of swishy sounds in the background. It sounds so cheesey but at the time, hearing a voice that seemed to lull me was really relaxing. The Virgin plane also as an i-map where you can see where you are in the world. Air temperature, speed, distance from ground all flash up so you can see what your plane is doing. For a control freak like me this was also really really good.

As for the awards, sadly we did not win. The award went to a game called Machinarium. Machinarium totally deserved the award though so we aren't bitter and toasted to their victory. :cheers:

Getb0rn
04-07-2009, 02:31 PM
CONGRATS!!!! Well done, really awesome feat! Great to know you can take on your fear and win!

Well done you deserve it, how was San Fran? Its my fav place I have been as yet. I loved it all. I hope you did too!

Barb-SAN
04-07-2009, 04:08 PM
The first thing I did was hand the gate attendent the letter. She looked at me and went 'what good would meeting the pilot do?'.
I was in tears and shaking like a leaf at this point which is when she told me that if I didn't calm down then I might be taken off the plane. Looking back, she was a bit like a drill sergent and obviously didn't have the patience for a snivelly little person like me. To be honest, when I first saw her (she was talking to a lost passenger) I thought she was a little gruff and wondered if I should give my letter to someone else. Should have trusted my gut!
I'm so sorry...this is the first time I've heard someone had a bad experience using the letter. Usually we suggest giving it to the gate agent first, as that person can often arrange for preboarding, or meeting the pilot in the waiting area. It's a chain-of-command thing. It sounds like this particular gate agent did not have experience or training in dealing with fearful flyers, or perhaps was not very suited for dealing with the public, if she was gruff talking to a lost passenger too. Yes, it's valuable to listen to your gut feelings.

You do have the option of sending a letter (or email) to customer service at Virgin, and tell them of both your positive and negative experiences on your flight. That is valuable information for them (be sure to include dates and flight numbers). That feedback will also go in the pilots', FA's, and gate agent's personnel files. It's one nice way to thank the pilots & FA's for their help. The feedback concerning the gate agent's attitude might also lead to some additional training for her in dealing with fearful flyers (since she obviously didn't know the benefits of meeting the pilots).

I'm wondering now if the gate agent DID arrange for the steward and stewardess to come out and talk to you in the gate lounge before the flight? Otherwise, how would they have known you were upset?

Thanks for the info. about the FoF channel. I was wondering if it was a relaxation type of audio, or specifically about flying, turbulence, etc. I'd love to see the inflight moving map. So far I haven't been on any flights in the U.S. that have that technology, so I use the old-fashioned way of bringing a map, and looking out the window. Sometimes I can figure out where we are, but not always.

Sorry you didn't win an award...but at least you can give yourself one for taking the trip! :cheers:

cindyl
04-07-2009, 07:59 PM
I've been reading some of the threads and was wondering where you get the letter for the pilot?
Thanks, Cindy:blush:

Barb-SAN
04-08-2009, 03:40 PM
I've been reading some of the threads and was wondering where you get the letter for the pilot?
Thanks, Cindy:blush:
The link to the meet-the-pilot letter is posted as a "sticky" (always there) thread at the top of the general discussion forum, to make it easy to find (supposedly...;)). Here's the link: http://www.takingflight.us/content/TFAirlineLetter.pdf

cindyl
04-08-2009, 09:54 PM
Hi Barb-San
Thanks so much for the site for the letter. Take care!
Cindy